Customer Support

Connect with us now and experience support that delivers solutions.

Customer Service
That Puts You First

At Al-Ameen Funds, we believe that exceptional customer service is at the heart of a meaningful investment experience. Whether you’re a first-time investor exploring your financial journey or a seasoned client managing a diverse portfolio, our support team is here to ensure your questions are answered, concerns are resolved, and needs are met with efficiency and care.

We offer a range of convenient channels for you to reach us—be it through phone, email, or WhatsApp—so you can get the assistance you need, when you need it. Our goal is to make your interaction with us seamless, supportive, and stress-free. From general inquiries to detailed fund information and account services, we’re committed to helping you make confident, informed financial decisions.

Get in Touch

Toll-Free Helpline (within PK)

0800-26336

Available from anywhere in Pakistan for your convenience.

International Helpline

+92-21-38892219

Reach us from outside Pakistan with ease.

Email Support

customercare@alameenfunds.com

For prompt assistance, you can write to us at

Support Hours

Our customer service team is available to assist you during the following hours:
  • Monday to Friday: 9:00 AM to 9:00 PM (Pakistan Standard Time)
  • Saturday & Sunday: 9:00 AM to 6:00 PM (Pakistan Standard Time)

Corporate Clients

For institutional and corporate client services, please contact:

Corporate Inquiries & UAN:

  • +92-21-111-825-262
  • 021-38659003

Our Office

Head Office Address
  • 4th Floor, STSM Building, Beaumont Road, Civil Lines, Karachi, Pakistan

Smart WhatsApp Self-Service

Access quick support and information via WhatsApp!

📱 WhatsApp Number: +92-21-111-825-262
💡 Save the number and send “Hi” to start using our Smart WhatsApp self-service platform.

We’re here to support you every step of the way. Whether you have a question, need assistance, or simply want more information, don’t hesitate to reach out. Your satisfaction is our priority.

Scan the QR code below or click the button to launch WhatsApp and start using the WhatsApp service:

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